← All work inKom · B2B SaaS · AI agent

Tara: an agent that tells you a project will be late, and why.

inKom is a project-management SaaS used by construction and delivery teams. Teams usually learned about delays when it was too late to act. I designed Tara, a proactive agent inside inKom that flags risk early, shows her evidence and leaves the decision to people.

Shared with care. inKom is a live client product. Client names and data are fictional, and some product details are left out.
Role

Product design lead

Product

inKom (B2B SaaS)

When

2026

Scope

Agent behavior, UX, UI

The problem

Delays are visible in the data, days before anyone notices.

The signals were already in the platform: late deliveries, overlapping crews, past projects that slipped. Nobody had time to connect them. Managers found out at the weekly meeting, when it was too late to recover.

Designing the behavior

When should an agent interrupt you?

Before any screens, I wrote Tara's behavior rules. An agent that cries wolf gets ignored, so staying quiet is a feature.

  • Threshold: only alert when the predicted slip is large enough to matter
  • Evidence: every alert cites where each reason came from
  • Confidence: shown openly, so people can calibrate their trust
  • Control: the agent suggests, the manager decides. Approve, adjust or dismiss, and each choice is fed back
Interface

An alert you can act on in ten seconds.

Each alert follows the same pattern: what will happen, how sure the agent is, why, and what you can do about it. The interactive Tara demo on the home page shows the agent at work, with fictional data.

What I learned

Trust is the product.

Explaining the "why" mattered more than the prediction itself. People accepted a less certain alert with clear reasons over a confident one they could not check.

Agent designExplainabilityHuman-in-the-loopFigmaSupabase
Want the full story?

The complete walkthrough is available on request.

Some screens, data and decisions stay private out of respect for the company and its users. I'm happy to walk through the full work live, within what my agreements allow.

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